Yay I get to keep it
Mar. 12th, 2003 11:33 amOn Sunday while I was out riding my car dealer left an ominous message on the answering machine: "Uh... something's up with the bank. Please call us." I spent Sunday night fretting about it. Monday the finance guy was out sick, so I fretted Monday too. I got ahold of a manager who refused to tell me what's up, only that I really needed to come in tomorrow when the finance guy was there. Not just call... come in. Mixed in with the refusal to tell me why had me terribly worried. I got images in my head of some kind of total fiscal explosion, and I'd drive back to the lot to see the old crap-van there with a bunch of guys ready to take my Element away and force me to undo the deal. Yay, paranoia.
The finance guy finally got in late yesterday and we had a nice little phone chat. It turns out it's really simple: they screwed up. They misquoted one particular number on the contract. I was one of their first Element customers and so they'd made a mistake about some of the costs. Luckily it's not a huge one, and it only increases my payments by $15/mo or so. But no, they don't want to take the car back. No, they didn't mis-judge my credit rating and wanted to bone me over with a new interest rate. *whew*
Admittedly, I could take 'em for a ride at this point. I have a signed contract and have made my first payment already. The car has been in my posession for over a month. I have the right to decline re-signing a new contract and could make them eat the $15/mo; the screwup was their fault. I won't do that, however. Not only is it not really in my personality to shaft someone for a rather simple mistake, but I want to keep a good relationship with this dealer. When the hybrid version comes out in ~3 years (or so the rumormill says) I'm definately going to upgrade. Having a non-hostile dealer would make that much easier.
The finance guy finally got in late yesterday and we had a nice little phone chat. It turns out it's really simple: they screwed up. They misquoted one particular number on the contract. I was one of their first Element customers and so they'd made a mistake about some of the costs. Luckily it's not a huge one, and it only increases my payments by $15/mo or so. But no, they don't want to take the car back. No, they didn't mis-judge my credit rating and wanted to bone me over with a new interest rate. *whew*
Admittedly, I could take 'em for a ride at this point. I have a signed contract and have made my first payment already. The car has been in my posession for over a month. I have the right to decline re-signing a new contract and could make them eat the $15/mo; the screwup was their fault. I won't do that, however. Not only is it not really in my personality to shaft someone for a rather simple mistake, but I want to keep a good relationship with this dealer. When the hybrid version comes out in ~3 years (or so the rumormill says) I'm definately going to upgrade. Having a non-hostile dealer would make that much easier.